Privacy Policy

Privacy Policy for https://top-hat-bendigo.thebestlocalpro.com

Introduction

Welcome to https://top-hat-bendigo.thebestlocalpro.com (hereafter referred to as “Top Hat Bendigo,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details how we handle data collection, storage, use, and disclosure in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Transparency and Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our platform. These entities have their own privacy policies governing data collection and usage, so please review these carefully before using such services.

Processing Activities

This Privacy Policy describes how we handle your personal information when:

  1. You use our applications, register for an account, or access our services as an authorized user.
  2. You visit our websites, including linked pages subject to this Privacy Statement.
  3. We communicate with you via email, calls, text messages (SMS), or other channels, such as newsletters and promotional materials.

Personal Data Collection

We collect several types of personal data to provide and improve our services. This includes:

  1. Account Information: Details required to create and manage your account, including usernames, passwords, email addresses, and contact preferences.
  2. Payment Information: Data needed for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial transactions, purchase history, and banking details (where applicable).
  4. Purchase Information: Details about products or services you have purchased from us, including order numbers, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, device types, operating system versions, and mobile network information.
  6. Location Data: Geolocation data provided by your browser or device when using our location-based services.
  7. Feedback: Any comments, reviews, or responses you submit to us, which may include personal contact details.
  8. Social Media Information: If you choose to connect your social media accounts to our services, we may collect information from those platforms (with your consent).
  9. Product Information: Data related to products you view, save, or purchase on our sites, including product preferences and browsing history.

We gather this data through direct interactions with users, automated technologies like cookies, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and payment processing work as intended.
  • Preference Cookies: Remembering user preferences (e.g., language) to personalize content.
  • Analytics Cookies: Tracking user behavior and gathering statistical data to improve our services and website functionality.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the purpose has been fulfilled or the retention period expires, we securely delete or anonymize the information. This process ensures that your data is not retained beyond its original use case.

Security Measures

Top Hat Bendigo implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption for secure communication and data storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our internal policies restrict access to your data only to authorized personnel.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected such information, please contact us using the details below, and we will take prompt action to rectify the issue.

Your Rights (Depending on Location)

The privacy laws in your jurisdiction may grant you specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its use.
  • Rectification: The right to have incomplete or inaccurate data corrected.
  • Erasure/Right to be Forgotten: In certain circumstances, you can ask for the deletion of your data.
  • Restriction: You may restrict the processing of your data under specific conditions.
  • Portability: The ability to receive a copy of your personal data in a structured format.
  • Objection: Object to the processing of your data for certain purposes, including direct marketing.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your relationship with us.

To exercise these rights or file an appeal/complaint regarding data practices, please contact our privacy team using the details provided below. We will respond promptly to your request and provide any necessary assistance.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and the updated policy will be effective upon publication. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Contact Information

For any inquiries, requests to unsubscribe, or questions regarding data privacy, please contact us:

We value your trust in sharing your personal information with us. This Privacy Policy was last updated on [Insert Date].